Aplication of Information Technologies
Till
a few years ago, the basic sources of information in the tourism sector were
pamphlets, brochures, directories, guide books, etc. produced and published by
different countries. These sources prevail even today, though they are the most
inefficient means of information.The last few decades witnessed the application of computer and communication technologies in the field of tourism. Two distinct streams of information sources viz, (i) online and (ii) offline came into existence. Databases containing information about places, tourist attractions and facilities became available for online access in several countries. The emergence of computerised reservations system (CRS) like Galileo, Amadeus, Sabre, PARS, JALCOM, QAMTAM and ABASUS, etc. opened up a new source of online information on tourism and are being expanded continuously. The latest sources of online information is INTERNET which contains some pages on most of the tourist destinations in the world.
The CD-ROM technology also took the tourism industry by storm. CD titles which came in the market during the initial period mostly contained geographical information. Soon multimedia CDs on specific tourism products made their appearance. Several such titles are presently available in the market. The next few years are likely to witness a rapid growth in CD titles covering every aspect of tourism due to improved marketing efforts and increased competitions. Further hotel management and catering technology is fast emerging as an area of information technology application in the field of tourism.
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